Effective from: November 15, 2025
The Sinocare Inc., (“Sinocare” or "we") takes your privacy and personal information very seriously. This Privacy Policy describes the information that we collect about you and how we use that information on the website from which this policy was linked (“Site”).
What personal Data do we collect about you?
1. When you use our Site. We may automatically collect information when you use our Site through cookies or similar technologies, such as your browser type and operating system, your interactions with content or webpages on the Site, links you click, your IP address or other identifiers, the length of time you visit our Site, the referring URL or webpage that led you to our Site, and the search terms you enter, etc.
2. Information we collect directly from you. We collect personal data you choose to provide. For example, you may choose to provide your name, email address, phone number, company/organization, country, and your requests, etc.
Cookies settings
What are cookies?
This website uses so-called "cookies". Cookies are small text files that are stored in your terminal memory through your browser. These files contain certain information that your browser may (depending on the retention period of the cookie) that your browser may return to us the next time you visit our website (e.g., your language preference or website settings). We want to use cookies to better understand your use of our website. This will help improve your experience with our website in the future.
If you use a web browser to access the Services, you can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is being sent. Every browser is different, so check your browser's Help menu to learn how to change your cookie preferences. In addition, your device's operating system may contain additional cookie controls. Please note, however, that some services may be designed to work with cookies, and disabling cookies may affect your ability to use these services or some of them. By accessing and using our Services, you consent to the storage of cookies, other local storage technologies, beacons, and other information on your device; Consent to our and the above-mentioned third parties' access to such cookies, local storage technologies, beacons and information.
For what purposes do we process your personal data?
1. Information we collect automatically when you use our Site. We may collect information about how you use this website (with the help of cookies or other similar technologies) as part of our efforts to improve the content and functionality of this website. You can find a statement on how we use cookies by visiting the link in the footer of this website.
2. Information we collect directly from you. With your explicit prior consent, we use this information to administer this website, to help you register for the services you wish to receive, and to respond to questions you may have or request for information.. We may occasionally obtain your sensitive personal information. For example, you voluntarily provide information about your physical or health condition as part of obtaining relevant information. By providing us with sensitive personal information, you consent to our use and processing of this information for the purposes described in this Privacy Policy or other information collection statements that may be provided to you.
3. We process your personal data exclusively for the aforementioned purposes. To the extent that we intend to process your personal data for purposes other than these purposes, we will only do so to the extent required/permitted by law or if you have given us your consent to process the data for the different purposes. Prior to any further processing for the different purposes, we will inform you accordingly and provide you with all necessary information.
Do we transfer your personal data to third countries?
Any information you provide to Sinocare may be stored, processed, transferred, and accessed between China, where Sinocare is headquartered and other countries. If your data is to be transferred to outside China or entrusted third parties, we will ensure that:
1. Provide an adequate level of protection for your data in other countries.
2. Process your personal data in accordance with relevant cross-border data transfer laws and regulations in China.
When do we delete your personal data?
1. We delete or anonymize your personal data as soon as it is no longer necessary for the purposes we have collected and processed it for.
2. Legal requirements for the retention and deletion of personal data, in particular tax and commercial law requirements for retention, remain unaffected.
How do we process children's data?
We do not knowingly collect and process personal data from children under the age of 16 without the consent of their parents or other legal guardians.
Contact us
If you have any questions about this Privacy Policy, please contact us by email or phone, and we will respond to your request in accordance with applicable law.
Email: dataprivacy.global@sinocare.com
Amendment of this Privacy Notice
We always keep this Privacy Notice updated. We recommend that you review this Statement regularly to ensure that you are aware of the latest version. We will let you know what updates you will be asked to make.